Refund & Returns Policy
This Refund & Returns Policy explains how refunds are handled for advisory services, subscriptions, and research packages offered on the Easy Shares website.
1. Introduction
At Easy Shares, we aim to maintain transparency and customer satisfaction. This policy outlines the conditions under which refunds may be considered for our advisory services.
2. Applicability
This policy applies to all advisory plans, subscriptions, and research services offered through the Easy Shares platform.
3. No Physical Product Returns
Easy Shares provides digital advisory services and research updates. As no physical product is delivered, traditional product returns are not applicable.
4. Refund Conditions
Refund requests may be considered only under the following conditions:
- Requests must be submitted within 7 days of purchase.
- The request must include a valid reason for dissatisfaction.
- Each request is reviewed individually based on service usage.
5. How to Request a Refund
To request a refund, contact our support team via the Contact page or send an email with your payment details and reason for the request.
6. Evaluation & Processing
All refund requests are subject to internal evaluation. Approval depends on the nature of the request, access to services, and time elapsed since purchase.
7. Partial Refunds
In certain situations, a partial refund may be issued depending on the level of service usage at the discretion of Easy Shares.
8. Refund Timeline
Once approved, refunds are typically processed within 10–14 business days using the original payment method.
9. Non-Refundable Cases
The following cases may not be eligible for refunds:
- Requests submitted after the 7-day period.
- Requests without a valid explanation.
- Services that have already been substantially used.
10. Payment Processing Fees
Transaction fees charged by third-party payment gateways (such as Razorpay, Paytm, etc.) may be deducted from the refund amount.
11. Modification of Refund Policy
Easy Shares reserves the right to update or modify this policy at any time without prior notice. Updated policies will be published on this page.
12. Contact Details
For refund related inquiries, please contact us through our Contact page
or email us at:
support@easyshares.in
Important Note: Easy Shares provides research-based advisory services. Stock market investments are subject to market risks. Users should review service details carefully before making a purchase.